Processing Time
All orders are processed within 1 business day after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Where We Ship From
Joys Box partners with international fulfillment and warehouse centers located primarily in Asia to process and ship orders. Once dispatched, packages are handled by international carriers and delivered to your address. Because orders ship from overseas warehouses, please allow sufficient time for international transit and customs processing.
Estimated Delivery Time
Once dispatched, most orders arrive within 1-4 business days depending on the destination and shipping method. Delivery times may vary based on remote areas or carrier conditions beyond our control.
- Standard Shipping to United States: 1-4 business days after dispatch.
- International orders may require additional time for customs inspection and clearance.
- Delivery timeframes are estimates, not guarantees.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
We offer free standard shipping on all orders within the United States, with no minimum purchase required. No additional shipping charges, handling fees, or hidden costs will be applied at checkout.
Shipping Coverage
We ship to most countries and regions worldwide. If your location is not supported during checkout, contact our support team for assistance.
About Our Business
- Company Name: Worth Network Technology Co., Limited
- Business Registration Number: 2026-001976206
- Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801
- Customer Support Email: support@joysbox.com
- Website: joysbox.com
- Operating Hours: Mon – Sun, 9:00 AM – 6:00 PM (MT)
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information when available. You can also contact our support team with your order number for delivery status updates.
Delivery Issues
If your order has not arrived within the estimated timeframe, or if the package appears damaged upon delivery, contact us as soon as possible.
- For delayed shipments, allow an additional 1-2 business days before reaching out.
- For damaged or missing items, contact our support team with your order number and any relevant photos.